MShiftCustom AI agents and automations for operations-heavy businesses. Built around how you work, in production in weeks.

Rented software asks your team to adapt. We build systems that adapt to your teamand you own them.

Who this is for

If any of this is your week.

Buried in busywork

Repetitive tasks eat hours your team doesn't have.

Outgrowing your tools

Spreadsheets and off-the-shelf software no longer fit.

Missing inbound

Calls and leads slip through while everyone's heads-down.

Scaling without hiring

More volume shouldn't have to mean more headcount.

Any industry. If operations eat your week, it fits.

Our services

AI that goes to work in your business.

Each one built custom, wired into the tools you already run, and live in weeks.

You 8:15 AM

Schedule a Google Meet with Alex Chen, top lead from Salesforce, for Friday afternoon.

AI Assistant 8:15 AM

Found Alex Chen in Salesforce. Google Meet scheduled for Friday at 2 PM. Invite sent and logged in Salesforce.

Message AI Assistant…

AI Agent Development

Chat is the easy part. Our agents book meetings, answer customer questions, and write the result back into your systems. When something is a real judgment call, a person makes it.

Call Lisa and confirm the 3 PM slotCall

AI Voice Agents

Real conversations, not phone trees. Our voice agents answer calls, route requests, follow up with leads, and book appointments straight into your calendar.

100+

Automations

Workflow Automations

We design and deploy automations that eliminate repetitive tasks: data entry, follow-ups, reporting, CRM updates. The busywork disappears.

Price per m² in Paris 16?

Around €12,500, varies by street and property type.

Type a question

Custom LLM Assistants

We build assistants tuned to your business — your documents, your policies, your data — so answers are grounded in what's true for you.

Efficiency +103%Cost −67%

Strategy & Consulting

Not every workflow is worth automating. We audit your operation, rank the opportunities by payback, and design the AI systems worth building first.

Our process

First call to production, in three steps.

Discovery

We map how your team actually works: workflows, tools, bottlenecks. Then we pinpoint where AI and automation save the most hours.

Weeks 1–2 · Roadmap you own

Build & Deploy

We build the system and put it live: voice agents, automations, internal tools — integrated with the stack you already run.

Weeks 2–8 · Live in production

Maintain & Improve

Launch is the start, not the end. We monitor, tune, and extend your systems: accuracy improves, and new workflows ship as your volume grows.

Ongoing · Optional, month to month

Results

The numbers behind the work.

20+

AI Systems Deployed

voice, chat, and workflow builds in production

97%

Client Retention Rate

clients who stay after the first project

12h

Weekly Time Saved Per Client

median across active deployments

$20K

Cost Saved Per Month

labor and tooling costs replaced

Engagements

Three ways to work with us.

Scoped to your operation. One call gets you an exact, fixed quote — no subscriptions, no surprises.

Strategy & Consulting

For teams that want a plan before they build: where AI pays off in your operation, in what order, and what it takes to ship.

  • AI & automation opportunity analysis
  • Custom workflow & architecture design
  • Tech stack recommendations
  • Strategic roadmap, ranked by payback
  • Delivered in 1–2 weeks

Ongoing Support

We stay on after launch, month to month — it starts once your build is live and ends whenever you say.

  • Bug fixes and upgrades
  • New workflows as your volume grows
  • Monitoring, debugging, and tuning
  • Monthly reporting
  • On-call support

Reviews

What clients say after we ship.

Guest messaging, support queues, lead routing, internal knowledge — and 97% stay on after the first project.

We manage 40+ Airbnbs and the messaging was killing us. Now the guest texts, the cleaner scheduling, all of it just happens. I check the dashboard on Sunday and it's already done. Should've done this a year ago.
Portrait of Rafael S.Rafael S. · Guest messagingGuest ops automation
Honestly, I thought an AI agent would embarrass us in front of customers. It didn't. It answers most tickets before my team even logs in, and it knows when to hand off to a human. That's the part that surprised me.
Portrait of Laura P.Laura P. · Support queueSupport agent
Every new lead used to sit in someone's inbox until Monday. Now it's routed, followed up, and booked before we've even seen it. My team got a full day of their week back.
Portrait of Michel T.Michel T. · Lead routingInbox-to-calendar automation
We came in saying 'we should probably use AI somewhere' with no clue where. They started by telling us what NOT to build, which honestly is what sold me. The assistant they shipped gets used every single day.
Portrait of Sophie L.Sophie L. · Internal knowledgeKnowledge assistant & AI roadmap

FAQs

You're probably wondering…

The questions every operator asks us — answered straight.

Most agencies sell you a tool and leave. We start from your workflow, build the system around it, ship it to production in weeks, and stay accountable for it running. You own the code and the data — and 97% of our clients stay on after the first project.

Because off-the-shelf tools ask your team to change how they work. We do the opposite: we map how you already operate, then build the automation around it — with a human in the loop wherever judgment matters. Nobody gets retrained, so nobody has to be talked into using it.

Yes. Most of our clients don't. We work with what you already have: your inbox, spreadsheets, CRM, and calendars. We handle the technical side end to end; you never need to hire a developer to keep things running.

A few hours in total. One scoping call, one walkthrough of your workflow, and a short check-in each week while we build. We do the rest.

Strategy engagements run one to two weeks. A custom build is typically four to eight weeks, with working software in production at the end — and measurable time savings in the first month after launch.

Every project is scoped and priced individually after a short review of your operations, so you get an exact, fixed quote before you commit to anything — no subscriptions, no hourly surprises. One call gets you a number. If the payback isn't there, we'll say so on that call.

Yes. Everything runs on your accounts and your infrastructure, and you own the code we write. No lock-in, no per-seat rent on the software that runs your business.

Your system doesn't get abandoned. Ongoing Support covers monitoring, tuning, upgrades, and new workflows as your volume grows. It's optional and only starts once your build is live. No up-front commitment.

Get in touch

Let's talk.

  1. 01Intro call30 minutes. We map where your team loses hours.
  2. 02Fixed quoteAn exact number. No commitment until you see it.
  3. 03BuildIn production in weeks, integrated with your stack.

We reply within one business day.